Privacy Policy

Privacy Policy for SMS/MMS MessagingEffective Date: July 20, 2025

PG Heating, Cooling & Plumbing (the “Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you opt-in to receive SMS or MMS messages from us.1. Information We CollectWhen you opt-in to receive SMS/MMS communications, we may collect the following information:Your name

Mobile phone number

Message content

Transactional data (e.g., delivery confirmations, message logs)

Device and carrier information

We only collect information necessary to provide you with text communications related to our services.2. How We Use Your InformationWe use the collected information to:Send you service updates, appointment confirmations, reminders, promotions, invoices, and alerts

Respond to your inquiries or customer service requests

Improve our messaging services

We do not share your mobile number or messaging-related data with third parties for their marketing purposes.3. Consent and Opt-InBy providing your mobile number and explicitly opting in, you consent to receive SMS/MMS messages from us. Expect to receive 3-5 messages per month, however message frequency may vary based on your interactions with us. Consent to receive marketing messages is not a condition of purchase.4. Opt-OutYou may opt out of receiving SMS/MMS messages at any time by replying:STOP to cancel

HELP for help or more information

After you send “STOP,” you may receive one final message confirming your opt-out. No further messages will be sent unless you re-subscribe.5. Message & Data RatesMessage and data rates may apply. Please consult with your mobile carrier for details on your plan.6. Data Sharing & ProtectionWe do not sell or rent your personal data. We may share your information with service providers who assist in delivering our messaging services, but only under strict confidentiality agreements and only for the purpose of enabling our services.7. Contact UsIf you have any questions about this Privacy Policy or your data, please contact us at:PG Heating, Cooling & Plumbing
1126 ½ BroadwayFort Wayne, IN 46802Email: hello@callpghc.com
Phone: 260-207-4562